Privacy Policy

Effective Date: 01/01/2017

Kwan Psychology ("we," "our," or "us") is committed to protecting your privacy and safeguarding any information you share with us. This Privacy Policy explains how information is collected, used, and protected when you visit our website.

Information We Collect

We may collect:

Information You Voluntarily Provide

Name
Email address
Phone number
Information submitted through contact forms
Information provided when requesting services or subscribing to communications

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

IP address
Browser type
Device information
Pages visited
Referral source
Website usage data through analytics tools

How We Use Information

We may use information to:

Respond to inquiries
Provide information about services
Schedule consultations or appointments
Improve website performance and user experience
Maintain website security
Comply with legal obligations

Protected Health Information

Submitting information through this website does not establish a therapist-client relationship.

Please do not submit sensitive health information through website forms unless specifically instructed to do so through secure methods.

Once an individual becomes a client, the collection, use, and disclosure of Protected Health Information is governed by our Notice of Privacy Practices and applicable federal and California law.

Cookies and Analytics

This website may use cookies and similar technologies to:

Understand website traffic
Improve functionality
Analyze visitor behavior

Users may adjust browser settings to limit or disable cookies.

Third-Party Services

Our website may utilize third-party services such as:

Website hosting providers
Scheduling software
Analytics platforms
Email communication providers

These providers maintain their own privacy policies and security practices.

Data Security

Reasonable administrative, technical, and physical safeguards are used to protect information. However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

Children's Privacy

This website is not directed toward children under the age of 13. We do not knowingly collect personal information from children through this website.

California Privacy Rights

California residents may have rights regarding personal information under applicable California law. Requests regarding personal information may be submitted using the contact information below.

Changes to This Policy

This Privacy Policy may be updated periodically. Any revisions will be posted on this page with an updated effective date.

Contact

Kwan Psychology
1730 Divisadero Street
info@drsarahkwan.com

415-289-9629